Effective Date: June 1, 2025
At Chicken Road Naija, we are committed to maintaining a safe, secure, and transparent gaming environment. As part of this commitment, we implement Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to verify user identities and prevent illegal activities such as fraud, money laundering, and misuse of our platform.
1. Purpose of This Policy
This KYC Policy explains how we collect, verify, and manage user information. These measures help us:
- Protect our players and platform
- Prevent fraudulent or suspicious activity
- Comply with applicable legal and regulatory requirements
By using our website, you agree to comply with these verification procedures when requested.
2. Identity Verification
To ensure account security, we may require users to complete identity verification at any time. This may be necessary when:
- Creating an account
- Making withdrawals
- Reaching certain transaction thresholds
- Detecting unusual account activity
You may be asked to provide:
- A valid government-issued ID (passport, national ID, or driver’s license)
- Proof of address (such as a utility bill or bank statement)
- Additional verification documents if required
All documents must be clear, valid, and up to date.
3. Risk-Based Approach
We apply a risk-based approach when reviewing accounts. This means that some users may be subject to additional checks depending on factors such as:
- Location or jurisdiction
- Account activity
- Transaction patterns
In certain cases, enhanced verification may be required to ensure compliance and security.
4. Ongoing Monitoring
We continuously monitor accounts to detect unusual or suspicious activity. This helps us maintain a fair and secure environment for all users.
If necessary, we may:
- Temporarily restrict account access
- Request additional information
- Review transactions for compliance purposes
Users are responsible for keeping their account information accurate and up to date.
5. Sanctions and Compliance Checks
We may screen user information against international sanctions lists and compliance databases. Accounts linked to restricted individuals or regions may be subject to additional review or closure.
6. Data Storage and Security
All KYC information is stored securely and handled in accordance with applicable data protection laws. We retain verification records only for as long as necessary to meet legal and regulatory obligations.
7. Restricted Jurisdictions
Access to our services may be limited or restricted in certain regions in accordance with legal and regulatory requirements. Users are responsible for ensuring that they are allowed to use our platform under their local laws.
8. Failure to Complete Verification
If you fail to provide requested documents or information, we may:
- Delay or deny withdrawals
- Suspend your account
- Restrict access to certain features
- Close your account if necessary
9. Updates to This Policy
We may update this KYC Policy from time to time to reflect changes in regulations or our internal procedures. Any significant updates will be posted on this page.
Your security is our priority. These measures are in place to ensure that Chicken Road Naija remains a trusted and responsible platform for all players.